$75

Customer Service Support

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Details

  • Ad ID: 8859

  • Posted: December 28, 2019

  • Hourly: $75

  • Location: UNITED STATES

  • City: Texas

  • Phone: 2013080048

  • Views: 58

  • Website:

Description

We are in need of a skilled Customer Service Administration and Collection Agent that can manage a database of over 1000 -2000 clientele. This Project is basically for North America (United State of America and Canada) residents and it’s a part-time/full-time basis for interested individuals and a completely remote job. More details will be provided upon indicating interest

Duties & Responsibilities:

! Communicate in writing via email and chat to ensure all customers have a positive experience with us.
! Establishes, organizes and maintains confidential customer information in global Service Management and CRM/IFS Sales databases
! Meet daily, weekly and monthly goals within an established time period
! Resolution of customer issues related to past due debt collections
! Make outbound and receive inbound calls to communicate with borrowers in regards to late or past-due accounts
! Problem solve with past-due customers to bring accounts current through payment negotiations
! Contact consumers by phone to resolve the outstanding balance owed
! Maintain a high level of customer service
! The ability to handle multiple projects and tasks at the same time
! Great attention to detail and are highly organized
! The ability to articulate themselves professionally Excellent written and spoken English

Qualification:

Excellent communication and listening skills
Ability to negotiate and be assertive and professional at all time
General computer knowledge and typing skills
Capability to adhere to schedule requirements

Comments

  • tatsuya   Said : December 28, 2019 at 3:10 pm

    This is an opportunity to advance your career and improve your skills

     
    Success! Thanks for your comment. We appreciate your response.
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